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Sustaining Services

We provide trusted and reliable services, whether you are starting out your venture or an established enterprise looking to cut costs and improve efficiencies by focusing on your core competencies.

  • IT Infrastructure and Systems Management
    • Oversight of key IT infrastructure elements required to deliver your business services.
    • Reduce your IT footprint: We work with major cloud providers and can drastically reduce your internal infrastructure, system maintenance needs and operational risks.
    • Accelerate Upgrades: Managed services to seamlessly handle upgrades across your infrastructure (and your customers’ infrastructure) without headaches.
    • Outsource Lower-Value Operations: As you focus on your core higher-value activities, we can help you maintain mid- and back-office services.
    • Top-class Security Safeguards: We employ experience experts who will assiduously protect your assets – physical and digital 24/7/365.
    • Our services profile includes: ITIL 4 framework, Deliverables such as: Directory Management, Disaster Recovery, Enterprise Architecture

  • Cybersecurity
    • Security monitoring and analytics:

      • Generate deep security insights via use-case driven approaches, queries, metrics, dashboards and alerts. Use cloud-native data monitoring, and analysis that provide actionable awareness for your cloud and on-premises environments. Advanced algorithms use pattern matching to sniff out threats and our software experts seamlessly blend your multiple tools into your legacy infrastructure.

    • Managed Detection and Response (MDR):

      • Prioritization, Threat Hunting, Investigation, Guided Response, Remediation, Endpoint Detection and Response (EDR), Penetration Testing / Red Team, Incident Response, Information Security, Network Security, Vulnerability Assessments, Systems Engineering, Identity and Access Management (IAM)

    • Splunk, Arctic Wolf, Qradar, Secureworks, SentinelOne, TrendMicro, Sophos, McAfee, Mimecast, TopDesk, ServiceNow

  • Technician Services / Calibration

    • Complete technical and engineering field services, ensuring NIST traceability and/or FDA compliance as needed for on-site instrument calibration.

  • Image Management

    • Microsoft SCOM, SCCS.

  • Maintenance and Support Contracts

    • Outage Services and Planning: Service areas include instrument inspection / calibration, turnarounds, loop checks and related support.

  • Site Services

  • 24/7/365 Remote Management